AI calling for surveys, outreach and feedback
Natural-sounding voice calls in Indian languages that ask questions, share information and record answers at scale. AI calling helps departments, representatives and campaigns run surveys, collect feedback and invite people to events, with every response logged to a dashboard.
A survey campaign, call by call
Phone calls that listen as well as speak
Phone calls still reach people that apps and social media miss, including older citizens and rural households. AI calling uses speech recognition and voice generation to hold a short, structured conversation. It can ask survey questions, confirm details, share scheme information or take feedback, and it understands spoken answers instead of relying only on keypad presses.
We write scripts with your team, choose voices and languages that suit your audience, and test calls with real users before launch. Every call produces a transcript with tagged answers, so that results are available on a dashboard by booth, ward, district or any grouping you need.
What our AI calling includes
Conversational surveys
Short spoken surveys with branching questions and answers captured automatically.
Information and reminder calls
Scheme awareness, camp schedules, document reminders and event invitations.
Feedback collection
Calls to beneficiaries or attendees to rate a service and record comments.
Inbound helplines
AI agents that answer common questions and pass complex calls to staff.
Indian-language voices
Hindi, Gujarati, English and other languages, with regional accents where available.
Live dashboards
Call outcomes, answers, sentiment and transcripts in one view.
Where AI calling makes a difference
Beneficiary feedback
Ask beneficiaries whether they received a benefit and how the process went.
Opinion surveys
Run quick phone surveys across a constituency or district.
Event mobilisation
Invite and remind people about public meetings, camps and launches.
Grievance follow-up
Call complainants to confirm whether their issue was resolved.
How we deliver AI calling
- 1
Objective and audience
We agree what each call must achieve and who should receive it.
- 2
Script and voice
Scripts written and tested in each language, with clear identification at the start of every call.
- 3
Pilot
A small batch of calls to check understanding, completion and tone.
- 4
Scale-up
Full calling with live monitoring of answer rates and quality.
- 5
Analysis
Results, transcripts and insights shared on the dashboard and in a summary.
Standards and compliance
What every AI calling engagement with P Intelligence follows.
- Every call identifies who is calling and states that it is an automated call.
- Calls go only to consented or lawfully obtained lists, and the National Customer Preference Register (DND) is respected where TRAI rules apply.
- For election campaigns, AI-generated audio carries the disclosure the Election Commission of India requires, and a leader's voice is used only with written consent.
- Recordings and transcripts are stored securely and handled in line with the Digital Personal Data Protection Act, 2023.
Frequently asked questions about AI calling
What is AI calling?
AI calling uses speech recognition and voice generation to make or answer phone calls automatically. The AI agent asks questions, understands spoken answers and records the results, which makes large surveys and outreach programmes faster.
Which languages are supported?
We run calls in Hindi, Gujarati, English and other Indian languages. Scripts are written and tested by native speakers before launch.
Can AI calling be used in election campaigns?
Yes, within the rules of the Election Commission of India and TRAI. The ECI requires AI-generated audio used in campaigns to be clearly labelled, and campaign voice messages may also need pre-certification by the Media Certification and Monitoring Committee. We build these requirements into every campaign.
Can the AI use a leader's own voice?
Only with the leader's written consent and with clear disclosure that the audio is AI-generated. We do not produce synthetic audio that misleads people about who is speaking.
How are results reported?
Every call produces a transcript and tagged answers. Results appear on a live dashboard and in a summary report, broken down by area or any grouping you choose.
Often combined with AI Calling
WhatsApp Messaging
Scheme updates, service notifications, chatbots and two-way citizen helpdesks for government departments on the WhatsApp Business Platform.
Explore WhatsApp Messaging Election TechnologyVoter Analysis
Booth-level analysis of past results, demographics and survey data that shows where support is strong, where it is soft and where to focus next.
Explore Voter Analysis Brand, Advertising & EventsEvent Hosting & Management
Rallies, public meetings, launches, conferences and government functions, from stage, sound and seating to crowd management and live streaming.
Explore Event Hosting & Management
Planning AI calling?
Tell us about your department, office or campaign. A practice lead from our New Delhi or Ahmedabad team will reply with next steps.